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| Quality Policy... |
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THE MSME – TESTING CENTRE, KOLKATA SHALL CONTINUE TO STRIVE TO ACHIEVE EXCELLENCEW IN THE FIELD OF MATERIAL ANALYSIS, TESTING & CALIBRATION SERVICES THROUGH PROFESSIONAL PRACTICES AT ALL LEVEL, BY CONTINUAL UP- GRADATION IN PROFESSIONAL SKILLS, IMPROVEMENT OF EFFECTIVENESS OF THE MANAGEMENT SYSTEM, MEETING REQUIREMENTS OF STATUTORY & REGULATORY AUTHORITIES AND TO THE DESIRED LEVEL OF CUSTOMER SATISFACTION, IN ACCORDANCE WITH THE REQUIREMENTS OF INTERNATIONAL STADARD ISO/IEC 17025 : 2005.
QUALITY OBJECTIVES
The Top Management of MSME – Testing Centre, Kolkata is committed for :
1. Implementation of International standard ISO/IEC 17025:2005, current and its updated versions as and when published.
2. Time bound services to desired level of satisfaction of the customers.
3. Up-gradation/enhancement of facilities by inclusion of new Test/ Calibration avenues for expansion of scope.
4. Development of skills, capabilities and expertise of the testing/ calibration personnel by means of means of suitable training.
5. Ensuring confidentiality of customers’ test and /or calibration results.
6. Assuring quality in Test /calibration by periodical review of the Quality Management system and by adopting suitable techniques.
7. Continual improvement and effectiveness of the Management System.
8. The requirements that all personnel concerned with testing and calibration activities within the laboratory familiarize themselves with the quality documentation and implement the policies and procedures in their work.
9. Maintaining the integrity of management system irrespective of change of management system.
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